Privacy policy
Privacy policy
Introduction
Varicocoele UK (“we,” “us,” or “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website, contact us, complete a form, call us, email us, or interact with us through our Instagram page @varicoceleuk.
When you contact us or use our website, we may collect:
- Your name
- Email address
- Phone number
- Information you provide through our contact or booking forms
- Details about your enquiry
- Any health-related information you choose to share with us
- Public interactions with our Instagram page, such as comments, likes, or messages
Please avoid sharing detailed medical information through Instagram direct messages. Instagram is a third-party platform and is subject to its own privacy and security practices.
How we use your information
We use the information collected to:
- Respond to your enquiries
- Arrange consultations or appointments
- Provide information about our services and treatments
- Communicate with you about your request
- Improve our website, services, and patient experience
- Meet any legal, regulatory, or professional obligations
Data sharing and disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or with your explicit consent.
Data security
We take reasonable steps to protect your personal information and keep it secure. However, please remember that online communication, including Instagram messages and email, may not always be fully secure. We recommend not sharing sensitive medical details through social media.
Your rights
You may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information, where applicable
- Ask us to restrict or object to certain uses of your information
- Withdraw consent where consent is used as the basis for processing
To make a request, please contact us using the details below.
Third-party links
Our website and Instagram page may include links to external websites or resources. We are not responsible for the privacy practices of third-party websites, platforms, or services. We recommend reviewing their privacy policies before sharing any personal information.
Changes to this privacy policy
We may update this privacy policy from time to time. Any updates will be posted on this page, and we recommend checking it regularly.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact us through our website contact form, by email, by phone, or through our official Instagram page @varicoceleuk.
By interacting with us on Instagram, you consent to the terms outlined in this privacy policy.
Company information
Varicocoele UK Ltd is a company registered in England and Wales (company no. 13808848). Registered office: c/o Afe Accountants, North London Business Park, London N11 1GN.